Project Key Performance Indicator Metrics

Key Performance Indicator (KPI) to be used when reporting to the NeIC Board on the status of projects.

General

The aim of the project portfolio report is to give the NeIC Board a snapshot of project status. Each NeIC project is governed by the collaborating partners through the Project Steering Group. Page one describes any project highlights in one sentence (with link to any further information). Page two describes changes in project KPI score.

On page three, flagging a KPI with Yellow or Red is a means of directing the Board’s attention to aspects of the project that may be potentially damaging or problematic for NeIC. In such situations, a discussion in the Board may provide guidance to NeIC management on their role as project owner.

Score

Separate scores for the specific targets.

Project specific targets:

• Stakeholder contributions: Steering and reference groups representation for one year back per partner (yellow: below 85%, red: below 75%).
• Staffing: Accumulated partner commitments >90%, one partner enough to make it yellow.
• Business benefit realisation: yellow below 85'%, red below 75'% of benefits realised on time.
• Cost: yellow if outside 90-110% of total project budget, red if below 90% of project budget. Also includes bureaucratic cost and cost on Project owner (yellow is above 10% Project owner work time, red if above 20%)

NT1

• Stakeholder contributions (NT1): Resources pledged by the partners ({ALICE,ATLAS} {Disk,CPU,Tape}) > 80% of experiment requirements (yellow: miss target on 1-2 resource types, red: miss on more than 2). Pledge fulfilment per partner > 95% (yellow: miss for 1-2 partners, red: miss for more than that). Steering and reference groups representation for one year back per partner (yellow: below 85%, red: below 75%).
• Reliable Services (NT1): green: ATLAS & ALICE Availability & Reliability >98% (yellow: one or both are >95% but <98%, red: one or both <95%).
• Provided service level (NT1): Resources are integrated swiftly and fully for researcher usage after contribution. Expected dates should be set by the resource provider and NT1 together.
• Cost-efficiency (NT1): Total spending within 80-120% of budget. Accumulated partner commitments >90%. Budget is matching recommended levels.

Flags need a proposal of who and how to deal with it: Proposed mitigations are to be put in bold italic.